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CORRECTIVE ACTION
DVD SELF-DIRECTED TRAINING

Technicomp’s Corrective Action program teaches employees how to use a simple, effective 8-step approach to correcting – and preventing – problems or nonconformities that exist anywhere in their organizations. It can help to satisfy quality management system requirements for planning and establishing a process for corrective action.

Per-Use training* - This course is available on a "Per-Use" basis. The cost for this option is $195 per person. If you would like a comprehensive Application Guide created specifically to follow along with this course, it is available for $39 (includes shipping). Also available is an Instructor’s Guide $95 (includes shipping) which includes answers to all of the problems in the student Application Guide.

This is far more than a self-study course. To get the most out of this course, an expert instructor is available for questions as you take this course, so you are definitely not on your own! After successful completion of this course, each registered student will receive an official Certificate of Completion.

Click here to see all of our available Self-Directed Learning titles.

*
If you use our “Per-Use” program for any of our programs, and then decide that you would like to purchase the same program within 30 days, the full “Per-Use” charge will be deducted from the purchase price (does not include materials).

TARGET AUDIENCE   COURSE LENGTH AND COST
  • Any employee who will conduct a corrective action or participate as a team member
  • Any individual who simply wishes to learn more about the 8-step approach
  • Completion Time: 8-10 hours

    Cost: $2,475 per set includes:
    • 4 DVDs, 1 Instructor's Guide, PowerPoint file - also available in overhead transparencies, 1 Participant's Guide

    Preview
    If you would like to preview this title or any of our Self-Directed Learning videos and the accompanying Participant’s Guide, please call us at 800-959-0632 or email us at training@qcinspect.com.

    WHAT'S COVERED
    TOPICS
    • Determining Ownership
    • Defining the Problem
    • Isolating and Containing the Symptoms
    • Root Cause Analysis
    • Identifying and Verifying an Effective Corrective Action
    • Implementing and Validating the Corrective Action
    • Taking Preventive Action to Avoid Potential Problems
    • Acknowledging the Improvement
    PROGRAM DETAILS

    Overview of Corrective Action
    • Definition of corrective action
    • Benefits of corrective action
    • Overview of the 8-step approach
    Step 1: Determine Ownership
    • Individual vs. team ownership
    • Team members' qualifications
    • Team roles and responsibilities
    Step 2: Define the Problem
    • Characteristics of a good problem definition
    • Goal statements
    • Symptoms vs. problems
    Step 3: Isolate and Contain the Problem
    • Effective short-term solutions
    • Factors to consider for short-term actions
    Step 4: Determine Root Cause
    • Definition of root cause
    • Occur and escape cause paths
    • Tools for root cause analysis
    • Verifying the root cause
    Step 5: Choose a Corrective Action
    • Developing appropriate solutions
    • Criteria for effective solutions
    • Verifying corrective actions
    Step 6: Implement and Validate the Corrective Action
    • Creating an implementation plan
    • Executing the plan
    • Instituting the changes
    Step 7: Prevent Recurrence
    • Analyzing the system
    • Improving the system
    Step 8: Implement and Validate the Corrective Action
    • Benefits of acknowledgement
    • Forms of acknowledgement

    Register
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