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PROCESS DRIVEN COMPREHENSIVE AUDITING
Process Driven Comprehensive Auditing utilizes the tools and techniques developed by
the inventor of this new method to rapidly and effectively perform true process-based
internal audits. Based on Shewhart's "PDCA Cycle," the class examines
commonalities between components of a classic process and the Plan, Do, Check and Act
elements of the ISO 9001:2000 standard. The student is guided through process theory
and specifics to develop a firm understanding of why audits are valuable tools for top
management as input to decision making, resource allocation and return on investment.
The focus on PDCA within working processes remains centermost as students learn how to
use the standard for reference instead of direction as auditors. The result is a new
level of relevance and depth, moving sharply away from traditional compliance auditing
to a valuable addition to top management's toolbox.
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TARGET
AUDIENCE
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COURSE
LENGTH AND COST
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Novice internal auditors and/or experienced auditors in search of a direct approach to
implementing process auditing.
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Length: 2 days
Time: 8:00 a.m. - 4:00 p.m.
Please see our
public training schedule for
prices, dates and locations.
Register
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WHAT’S
COVERED
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OBJECTIVES
Day One
- Understanding the Process Approach
- Differentiating between Compliance and Process Auditing
- The 5 Components of a Classic Process
- Identification of the Vertical and Horizontal forces within all Processes
- Walter Shewhart and W. Edwards Deming's PDCA Cycle
- Using PDCA in everyday life
- In-depth Study of Plan, Do, Check and Act:
- Risk and other Motivations
- Planning as the "First Creation"
- The need to Check as Planned
- PDCA as an "Improvement Engine"
- How to combine PDCA and the Process Approach
- Identifying PDCA in ISO 9001:2000
- Use of the PDCA Guide and the Audit Master (2 new auditing tools)
- Determine day two audit subject (class decision)
Day Two
- Developing the Audit Plan — The Bench Audit
- Research: Prior Non-conformance, Corrective and Preventive Action, previous audits and relevant
internal documentation
- Mapping the auditor's journey
- Conducting the audit (preferably at a participant's location)
- Post audit report writing — The ABC's of effective Audit Reports
- Delivering the audit report — The Closing Meeting
- Developing an Effective Audit Schedule
- Top Management Involvement
- Maximized value per audit dollar expense
Continuing Communication:
Students are expected to submit their initial audits to the instructor electronically
for review and any additional coaching. All students will be given the instructor's
email and telephone contact information for continuing help and advice in applying the
principles and techniques offered in this class
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Register
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