"In recent years organizations have been focusing much attention on quality management.  There are many different aspects of quality management but this tutorial focuses on the cost of quality.   The costs associated with quality are divided into two categories:  costs due to poor quality and costs associated with improving quality..."

Character Quote of the Month

"Gratitude is the least of Virtues, but Ingratitude is the worst of Vices." -  Thomas Fuller

"Gratefulness Goes Beyond Words

How do I say 'Thank you'? Words are symbols.
            A partner who says, 'We’re in this together!' but guards only his own interests, speaks empty words.  Words are symbols that depend upon how we live them out for their meaning.  The words thank you are no exception..."